About Us The idea for a shop totally devoted to "Tintin" started here at 34 Floral St. Covent Garden, London in 1984. In those early days the merchandise was very limited; greetings cards, postcards, posters, plastic figures and of course the books.
It was the books which were the main inspiration, to have one place where you could find the complete collection of the adventure albums. Number 34 Floral Street did just that and soon the product range expanded, bringing the drawings of Hergé into our every day lives through such items as watches, stationary and crockery.
Today you can find limited edition models in resin and metal as well as a glorious collection of die cast model cars bringing to life Hergé's evident appreciation of all vehicles.
The shop remains today the first stop for anything to do with Tintin. The Tintin Shop website strives to reflect the experience of visiting number 34 Floral Street.
The Tintin Shop is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
If you wish to receive regular updates regarding news from the shop, new products, promotions, special events etc... please join us on
|Our Contact details:|
The Tintin Shop
34 Floral Street
Phone: 0044 (0)2078361131
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Note that your order is not charged online but processed manually in the shop. Shipping to the UK is £3.95 no matter what the order is except for the Framed Posters as we use DHL, overseas shipping is calculated by weight, you will be advised of shipping costs exceeding 9.95. We accept debit, credit card and Paypal payment. Note that for overseas customers shipping will be greater than £3.95 and customers outside the EU won't pay VAT, If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa,Mastercard, Maestro, Diners, Amex.... We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We process all orders on the day, all UK packages are sent Royal Mail First Class, we can send items using Royal Mail Special Delivery which is a next day service, the cost for this service is £7.95 instead of the standard £3.95.We can also offer the DHL service as a substitute but the cost is greater of £10, it is a guarantied 48 hours service. We use the DHL service for the framed posters. When ordering you can type in the delivery information box which method you would prefer. !!< For overseas shipping, the cost is calculated by the volumetric or actual weight which ever is the greater and the content of the order. We use Royal Mail and Parcel Force, if you require a courier service please let us know. We advise you of cost before despatching if cost exceeds £9.95 Sample shipping cost for a standard T-Shirt and key-ring to the US: £8.95. For models we recommend the use of a courier with full insurance.We aim to despatch all orders within 2 working days. Please note that all web orders are processed manually in our shop therefore your card is not charged online.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 to 10 working days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is already added to the products, there will be a price difference from your online order and your shop receipt because of the VAT increase. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site, you are not charged on the website as we process the orders manually from the Shop.
Guarantee We guarantee your satisfaction. We do our best to ensure that you are completely happy with the products and service we provide. Please note, we do not give cash refunds: However, we will be happy to exchange the item or give a credit note. Your statutory rights remain unaffected.
Returns Policy We do not give cash refunds: However, we will be happy to exchange the item or give a credit note. Your statutory rights remain unaffected.
All images © Hergé/Moulinsart 2013
© Egmont 2013